Little Rock Moving Blog - Tips, Tricks, and Insider Info
July 31, 2017

A Quality Move from a Quality Little Rock Moving Company

The quality of a move is just as critical as the payment affiliated with it, if not more. You shouldn’t surrender your possessions to the supervision of Little Rock movers who aren’t keeping track of how potent their processes are. That’s a potential disaster in the works and hikes the odds of your goods being damaged while in transit. Here at Oil Capitol Relocation, we’ve got a large focus on ensuring we give our clients with the most outstanding Little Rock moving experience they can conceivably have throughout an already chaotic time.

customer service is critical in moving companies We carry out this through our Quality Assurance Program. A sizable portion of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we provide to every one of our customers so that we can get a good idea of how strongly we performed all through our processes. It has questions that cover every step in the process beginning with the first sales call all the way till the final delivery. This empowers us to get feedback straight from the people whose opinion most valuable, our customers!

We record all of these stats in an effort to create a all-inclusive image of how we’re doing. If we detect that there’s an area that’s experiencing some difficulties, we’ll be able to fix our method and solve the problem for the next move. By continually improving our techniques, we’re able to stay well ahead of our competition when it comes to providing unvarying, high-quality customer service time and time again.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving needs you have, make sure you’re hiring a professional moving company that has a sound plan to maintain and increase the quality they deliver. Oil Capitol Relocation can help you with this, and you can get started with a completely free moving estimate.

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The Mickelson Family
The Mickelson Family
Best. Move. Ever!
Very pleased with the overall respect and care the men gave to my possessions. Even mailing me very quickly the only thing lost in transit. Would recommend to anyone needing a long distance move.
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