What to Expect with Your Local Residential Move in Little Rock

How far you’re moving makes no difference. You still want to insure that your local residential move’s a trouble-free move – no hang-ups, no hiccups, no hassles. Oil Capitol Relocation will see to it. We’ve helped thousands of Little Rock people move across the street or across town since we’ve been in business. What our clients really appreciate is our stress-free performance of …

The Moving Process

These are the steps you can count on us taking:

FREE Ballpark Pricing

When you first engage us to discuss your move, we’ll give you a FREE ballpark estimate of what it will cost you – taking into account our elementary understanding of the services you’ll require. This amount might go up or go down, as a consequence of more-thorough assessment and what move options you pick.

The Home Survey

We provide you with two options for helping us come up with a final, accurate estimate – both of which is intended to accommodate your schedule in a way that’s most convenient for you:

1. a personal, in-home conference with one of our skilled estimators – encompassing a full-house review of the items you’ll need shipped, or
2. a video inventory that makes use of the latest technology, directly connecting you with our estimator via your smart phone as you guide us through your home and show us what has to be moved.

The Written Estimate

Based on our consultations with you and the results of your Home Survey, we’ll offer a written estimate of the price you can expect to pay. This written estimate establishes that cost with far more precision than our beginning ballpark estimate. It addresses every aspect of your shipment, including all moving services you’ve selected.

The Customer Agreement

When you’ve chosen the options most appropriate for you and consented to our terms and pricing, you’ll sign an agreement with us. Consider this your move contract defining locations, move dates and times, the moving services you’ve picked, and other details such as cost, safety, and insurance. With this settled, we book your move.

The Move Plan

This is the point at which your exclusive Oil Capitol Relocation Move Concierge gets hold of you to …

• affirm your move dates and the addresses, primarily your current (origination) address and your destination address
• confirm which of our services you want
• give you a clear indication of what to expect from your move, and
• answer your questions.

Your Move Concierge is your one point of contact from this point forward. He or she will see to it that you’re up to speed on everything that’s happening with your local residential move – to provide as fast, flawless, and hassle-free a move as anybody could give you.

The Pre-Move Confirmation

As your move date advances, we’ll email you or call you to make sure everything agreed upon is still a “go.” We’ll make a final confirmation of dates, times, locations, and other aspects of the move to keep it on track.

Packing

As always, we offer you options to accommodate your needs and budget. You can handle your own packing (and we can provision you with the packing materials, if you want) … you can let our full-service movers help you pack … or you can go with a customized plan where you start the packing and we help with specialty items.

Loading

When the truck and crew get to your place, they’ll introduce themselves and do a walk-through of your home to get familiar with the floor plan and what needs to be moved out. Then they’ll ready the home to safeguard it, padding stair rails, cramped corners, doors and jambs, and setting down carpet covers to keep high-traffic areas clean. Next, they’ll follow a systematic loading procedure, where moving boxes are labeled and inventoried according to rooms and your needs on arrival at your new home. Items that have to be disassembled – virtually anything from entertainment centers to beds to swing sets – are carefully taken apart at this stage. During the loading process, quality checks are performed and communication with your Move Concierge is maintained.

Delivery

Once we’ve gotten your belongings safely to your new home – undeterred and undamaged, we see that it’s unloaded carefully. Our delivery services entail …

• using protective pads and carpet covers to keep your your new home safe from any type of damage during the course of your move-in,
• systematic unloading – where we set your possessions into the rooms you want them in, as you guide us,
• reassembly of components taken apart for the move – beds, and so forth,
• unpacking – just let us know; we’ll do it, and
• debris removal – where, if you want, our people will cart off all the empty moving boxes and materials after the unpacking.

The Post-Move Follow-up

This is the step at which your exclusive Oil Capitol Relocation Move Concierge contacts you to see what you thought of the move … review the quality of the services we performed … discuss any issues that may still need attention … and, most of all, THANK YOU for engaging Oil Capitol Relocation! Your complete satisfaction is what we care about most.